Agent FAQ

Many agents are already listed from public CMS licensing data before they ever sign up. Search your name in the directory, open your existing profile, and click "Claim this Profile." You'll verify your identity, and once approved you get full control to edit it and choose a plan.

Head to Get Listed and create your free account with your name, contact info, and the states you're licensed in. We review every submission to confirm your active license before your listing goes live — this keeps the directory trustworthy for consumers and for you.

Featured listings are prioritized in ZIP code and radius search results. Free and Standard listings still appear — they're just ranked below Featured agents — and they show up on city and state pages, which is where the majority of organic search traffic lands. City and ZIP code result pages only ever show agents licensed in that state, ranked by distance. Upgrading to Featured is the fastest way to move up in ZIP code results.

It varies by plan type, how many seniors search in your area, how many other agents are nearby, and how complete your profile is. Because we connect consumers directly with agents, we can't guarantee lead volume or quality — but agents with a full profile (real photo, detailed bio, licensed states, and services filled in) consistently see more contacts than incomplete profiles.

A consumer who chooses you typically reaches out one of a few ways: calling your listed phone number directly, requesting a call back at a convenient time, filling out your listing's contact form (you get an instant email notification — Featured/Premium agents also get an SMS alert), clicking through to your own website, connecting through your linked social profiles, or asking us to match them with a local agent if they're undecided.

The single biggest lever is upgrading to a Featured listing — Featured agents rank above Standard and Free listings statewide and get a "Top Rated" badge for extra consumer trust. Beyond that:

1. Use a clear, professional headshot — not a blurry or cropped photo.
2. Fill in every field: licensed states, services, and companies you work with.
3. Write a genuine bio — seniors are more likely to reach out when your "About" section sounds like a real person.

You can update all of this anytime from your Agent Dashboard.

No. One listing covers every state you select as licensed in from your dashboard — you'll show up in searches across all of them, at no extra cost.

Search is always free for seniors. Agents can start with a free Basic listing, or upgrade to Standard or Featured for a fuller profile and higher placement in search results. See exact current pricing, including monthly and annual (save 20%) options, on our Pricing page.

For a limited time, the first 50 agents per state get our launch pricing — locked in for the life of their subscription. Once those slots fill in a state, standard rates apply for new signups there.

No. Any contact you receive through your listing — however many — is included in your plan. There's no separate per-lead charge.

Yes — change your plan anytime from your account dashboard. Upgrades take effect immediately; downgrades apply at the end of your current billing cycle. Paid plans also come with a 30-day money-back guarantee, and if you ever cancel, your profile simply reverts to the free Basic listing — your data stays intact.

Yes. Refer other Medicare agents who'd benefit from being listed, and you'll earn a free month on your plan for every 2 agents who sign up using your referral link.

Log in at Agent Login and go to your Edit Listing page. From there you can update your licensed states, services, companies you work with, headshot, video, and bio at any time.

Primarily through seniors and people turning 65 searching for local Medicare help on Google and Bing — the directory ranks for thousands of local search terms — along with direct visits and word of mouth from people who've used it before.